Cash on delivery (COD)
Cash on delivery is a service in which the value of the goods in the shipment is paid by the recipient upon delivery. The Cash on delivery service includes compulsory insurance. The value of the Cash on delivery is limited to BGN 5,000.
Documents return
Reverse documents is a service in which the courier waits for the recipient to perform certain actions with the received documents (usually to sign / stamp and return a copy of the invoice, contract, etc.), which are then sent back to the sender.
In case of requested service and refusal of the recipient to return the documents for return delivery, the courier notes the refusal of the bill of lading and the service is not charged. The charging is done upon the return delivery of the sender's documents.
Return receipt
The return receipt is a copy of the bill of lading signed by the recipient (containing surname, signature, date and time of receipt), which is handed back to the sender.
The service is provided to the sender upon request (the relevant field of the bill of lading is marked).
Additional insurance
In case the sender wants to insure the shipment for an amount higher than the standard insurance, he/she can make additional insurance.
The insurance premium is:
- 0.35% of the declared value of the shipment, but not less than 1.00 BGN.
- 0.5% of the declared value of the shipment, but not less than 1.50 BGN for fragile shipments (glass, porcelain, faience, plexiglass).
Saturday delivery
The service is available only for customers with a contract with Express One. The price is determined individually in the contract with the client.
Recipient pre-notification via sms or email
Recipient notification is an email or a text message (sms) abou the upcoming delivery of their shipment.
The service is available only for customers with a contract with Express One. The price is determined individually in the contract with the client.
Personal delivery
Delivery to the recipient preson, recorded in the bill of lading, by checking a personal identification document.
Price list Additional services